Refund & Return Policy – Royal Black
Last Updated: 23 February 2026
At Royal Black, we aim to deliver premium quality products. If you are not satisfied with your
purchase, please read our policy below.

1. Return Eligibility
   Returns are accepted within 7 days of delivery. The product must be unused, unwashed, and in its
   original packaging with tags intact.
2. Non-Returnable Items
   Products that are worn, damaged, altered, or without original tags are not eligible for return. Items
   purchased during special sales or clearance may not be eligible for return.
3. Return Process
   To initiate a return, contact us at royalblackhouse@gmail.com with your order number and reason
   for return. Once approved, return instructions will be shared.
4. Refund Policy
   After we receive and inspect the returned product, refunds will be processed within 7–10 business
   days. Refunds will be credited to the original payment method.
5. Exchange Policy
   Exchanges are subject to product availability. If the requested size or product is unavailable, a
   refund will be issued.
6. Damaged or Incorrect Products
   If you receive a damaged or incorrect item, please notify us within 48 hours of delivery with
   supporting images. We will arrange a replacement or refund accordingly.
7. Shipping Charges
   Shipping charges are non-refundable unless the return is due to our error (damaged or incorrect
   product).
   For any questions regarding returns or refunds, contact us at royalblackhouse@gmail.com.